Frequently Asked Questions

General Course Matters/ Funding & Payment Related 

General Course Matters

For classroom training, the maximum number of participants is 24. For virtual courses, the class size could be larger. Depending on the course conducted, we usually cap it for learning effectiveness. Email to enquiries@avantustraining.com if you would like to enquire more.

The training is conducted at Avantus premises at:

80 Jurong East Street 21
#04-04 Devan Nair Institute
Singapore 609607

*Online trainings are conducted over Microsoft Teams.

By SMRT Train:

Alight at Jurong East MRT Station (NS1/EW24). Use Exit D to Westgate and follow the sign that leads to J-WALK. Walk straight and you will see the link bridge next to Paradise Dynasty (#02-13). Cross the link bridge and you will enter Ng Teng Fong General Hospital Tower A. Turn right and follow the sign that leads to Devan Nair Institute for Employment & Employability.

By Bus:
Service numbers – 52, 105, 188, 188R, 333, 502, 990, NR5 alight at Bus Stop No. 28659, located at IMM Building

By Car:
From PIE Exit to Toh Guan Road, turn right to Jurong Gateway Road (before IMM), turn right at Jurong East St 21. Turn into Devan Nair Institute for underground parking. From AYE Exit Jurong Town Hall Road, turn right at Jurong East Street 11 (after International Business Park), turn left at Jurong East Street 21 (Before IMM), turn into Devan Nair Institute for underground parking. Alternative parking is available at Jem, IMM, Westgate, Ng Teng Fong Hospital or Big Box.

Our courses usually start at 8.30am or 9.00am and ends at 5pm or 5.30pm.

Contact your account manager to soft book your seat with us. We will contact you if the class is reaching its maximum capacity.

Yes, please email to: enquiries@avantustraining.com

We provide PC for your learning. However, if you opt for online classes, please ensure that you have a laptop.

Depending on the course, either hard copy course material or e-courseware will be provided for classroom training. E-courseware will be provided for virtual learning.

Please note that Reschedule/Withdrawal fee policies will be applied accordingly as follow:

 

Individuals (Reschedule to new course date)

  • 15 calendar days or more notice - No course fee penalty, however $15+GST admin charge will be imposed
  • 8 to 14 calendar days’ notice OR upon course confirmation email sent (whichever date is earlier) - 50% penalty on full course fee & prevailing GST
  • 1 to 7 calendar days’ notice - 100% penalty on full course fee & prevailing GST

Individuals (Withdrawal of registered course)

  • 15 calendar days or more notice - No course fee penalty, however a $50+GST admin charge will be imposed
  • 8 to 14 calendar days’ notice OR upon course confirmation email sent (whichever date is earlier) - 50% penalty on full course fee & prevailing GST
  • 1 to 7 calendar days’ notice - 100% penalty on full course fee & prevailing GST

Company Sponsored (Reschedule to new course date)

  • 8 calendar days or more notice - No penalty
  • 1 to 7 calendar days’ notice OR upon course confirmation email sent (whichever date is earlier) - 50% penalty on full course fee & prevailing GST

Company Sponsored (Withdrawal of registered course)

  • 8 days or more notice - No penalty
  • 1 to 7 calendar days’ notice OR upon course confirmation email sent (whichever date is earlier) - 50% penalty on full course fee & prevailing GST

 

However, if you have a valid reason and wish to request for reschedule/cancellation fee waiver, please contact your Account Manager or use the helpdesk to send in your request.

You will need to meet minimum requirement of 75% attendance in order to receive a Certificate of Completion for the course. For WSQ courses with assessment, a Statement of Attainment (SOA) will be issued by SkillsFuture Singapore (SSG) upon attaining a status of “Competent”

Course confirmation will be sent via email closer to the course commencement date. If you do not receive the course confirmation 3 days before the course commencement, please email to: admin@avantustraining.com

 

For WSQ courses with assessment, a Statement of Attainment (SOA) will be issued by SkillsFuture Singapore (SSG) upon attaining a status of “Competent”

Funding and Payment related FAQs

For self-sponsored individuals,

a) *Singapore Citizens ≥ 21 and Singapore Permanent Residents are entitled up to 50% of course fees. Please click HERE for more information.

b) *Singapore Citizens ≥ 40 are eligible for SkillsFuture Mid-career Enhanced Subsidy and are entitled up to 70% of course fees.

c) SkillsFuture Credit

 


For Corporate-sponsored individuals,

a) *Singapore Citizens  ≥ 21 and Singapore Permanent Residents are entitled up to 50% of course fees. Singapore Citizens  ≥ 40 are entitled up to 70% of course fees. Please click HERE for more information.

b) * If your organization is SME, you will be entitled up to 70% course fees if the trainee is a Singapore Citizen or Permanent Resident.

c) Absentee Payroll of $4.50 per hour. Please click HERE to check your eligibility.

d) Broad-Based Funding of $2.00 per hour is available for certain courses.

 

*Terms and Conditions Apply

For courses with assessment, trainees must achieve at least 75% attendance and pass the assessment to be eligible for the funding.

Employers/Individuals will need to self-register for their courses with Avantus.

Log in to Enterprise Portal for Jobs & Skills with your CorpPass to check on your status.

Refer here for the guide.

Click on the SME declaration tab and follow the instructions stated to declare your SME.

1) Credit Card (Mastercard/Visa/AMEX)
2) PayNow
3) Cheque
4) Interbank Transfer

5) NETS (at our counter)
6) SkillsFuture Credit (only for Singapore Citizens)

Check with your respective account managers if you require more information.

To encourage individuals to take ownership of their skills development and lifelong learning, Singaporeans aged 25 and above will receive an opening credit of $500 in their SkillsFuture Credit Account. This can be used to offset the course fees for our SkillsFuture approved courses.

Check out our SFC approved courses here

Click here to check your SkillsFuture Credit balance.

The SkillsFuture Enterprise Credit (SFEC) encourages employers to invest in enterprise transformation and capabilities of their employees. Eligible employers will receive a one-off S$10,000 credit to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.

For more information, you can refer to the Enterprise SG website on SFEC.

Our SFEC claimable courses can be found here: https://courses.enterprisejobskills.gov.sg/Course_Internet/CourseList.aspx

Do filter by Avantus Training Private Limited under the Training Provider.

Contact us at: enquiries@avantustraining.com if you require further clarifications

Absentee Payroll (AP) Funding is a grant to help employers defray the manpower costs incurred when they send their employees for certifiable skills training.

For certifiable SkillsFuture approved courses, you may claim $4.50 per training hour if your employee is a Singapore Citizen/Permanent Resident.

Enterprises will not need to apply for AP Funding. Avantus will enroll trainee(s) in Training Partners Gateway (TPGateway) on behalf of Enterprises. Following this, Enterprises will be notified to submit AP Declaration in Enterprise Portal for Jobs & Skills (EPJS) for eligible trainee(s).

For more information, you can refer to the Absentee Payroll Onboarding Guide.

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