Social Media Intelligence
S$1,950 3 days -

Course Overview
- Gain a thorough understanding of social media intelligence (SOCMINT) and its role in decision-making.
- Learn techniques to collect, analyze, and interpret data from social media platforms.
- Master tools used for social media monitoring and sentiment analysis.
- Develop skills to identify trends, threats, and opportunities through social media data.
- Build a foundation for integrating social media intelligence into broader intelligence operations.
Who Should Attend
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Learning Outcomes
- Understand the fundamentals and applications of social media intelligence (SOCMINT).
- Collect and analyze data from social media platforms using various tools and techniques.
- Identify trends, sentiment, and actionable insights from social media data.
- Apply SOCMINT to solve real-world problems in security, marketing, or governance.
- Demonstrate the ability to conduct a complete social media intelligence analysis project.
Course Outline
Day 1: Introduction to Social Media Intelligence
- Overview of SOCMINT and its applications in industries such as marketing, security, and governance.
- Understanding the structure and data availability of popular platforms (e.g., Facebook, Twitter, LinkedIn).
- Legal and ethical considerations in social media data collection.
- Hands-on session: Exploring and extracting basic data from social media APIs.
Day 2: Data Collection and Analysis
- Techniques for scraping and monitoring social media content.
- Sentiment analysis and trend identification using text mining.
- Tools for SOCMINT (e.g., Hootsuite, Brandwatch, Talkwalker).
- Practical activity: Analyzing sentiment and trends from social media posts.
Day 3: Applications and Reporting
- Applying SOCMINT to detect threats, measure brand performance, and analyze public sentiment.
- Visualizing insights from social media data using dashboards and visualization tools.
- Reporting findings effectively to stakeholders.
- Capstone project: Conducting a social media intelligence analysis for a real-world scenario.
Class Schedule 2026
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