A pragmatic introduction to the Site Reliability Engineering implementation of DevOps, this is the Red Hat Transformational Learning: Introduction to Pragmatic Site Reliability Engineering (TL112) teaches the vocabulary, concepts and cultural considerations required to prepare to adopt an implementation of DevOps referred to as Site Reliability Engineering (SRE). In this course, the history, definitions, and Red Hat specific take on this practice will be explored as the student prepares to continue the learning path of joining or implementing an SRE team.

This course is geared towards DevOps Practitioners, System Administrators and Software Developers.

Upon course completion, participants should be able to:

  • Understand, decide about and consider and also evaluate implementing practices defined in Site Reliability Engineering.
  • Know and understand the fundamental concepts and terminology required for teams to speak a common language and gain a shared understanding of how to implement SRE within their teams.
  • Gain an understanding of Site Reliability Engineering and how it relates to their understanding of the role and fit within an organization.

Section 1: Introduction to Site Reliability Engineering
Section 2: Determining Operational Readiness
Section 3: Describing Toil and Implementing Automation
Section 4: Explaining and Calculating Error Budgets
Section 5: Explaining Incident Management

Course Outline (PDF)

Class Schedule 2026

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Apr
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Aug
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Dec
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