Training The Digital Workforce of Tomorrow.
MB-910T00 | Microsoft Dynamics 365 Fundamentals (CRM)



1 Day(s)

Instructor-Led Training

from SGD $650*

Course Schedules

26 Jan 2024
01 Mar 2024
10 May 2024
25 Jul 2024
13 Sep 2024

Enroll/ Enquire Now

*Course Pricing Subjected to Terms & Conditions.

Course Overview

This course provides learners with a broad overview of Dynamics 365 applications. We will introduce you each of the applications, articulate their business value, and discuss and demo core functionality. We will cover Dynamics 365 security, reporting, and familiarize you with data and product integrations available.

Who Should Enrol?

Course Outcome

• Identify the Dynamics 365 Business Applications
• Understand the role of Artificial Intelligence (AI) and mixed reality (MR) in Dynamics 365
• Explain digital transformation
• Recognize how the Dynamics 365 apps support digital transformation


Module 1: Introduction to Microsoft Dynamics 365

Module 2: Principles of cloud computing and deployment

Module 3: Recognize Dynamics 365 Security

Module 4: Connect and analyze your Dynamics 365 data

Module 5: Introduction to Dynamics 365 Sales

Module 6: Introduction to Dynamics 365 Marketing

Module 7: Introduction to Dynamics 365 Customer Service

Module 8: Introduction to Dynamics 365 Field Service

Module 9: Explore model-driven app integrations and Dynamics 365 Customer Insights

Module 10: Introduction to Dynamics 365 Finance

Module 11: Introduction to Dynamics 365 Supply Chain Management

Module 12: Introduction to Dynamics 365 Business Central

Module 13: Introduction to Dynamics 365 Human Resources

Module 14: Introduction to Dynamics 365 Commerce

Module 15: Explore Finance and Operations cross-app integrations


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