This course is a practical, beginner-friendly course that introduces learners to artificial intelligence and the skill of prompting — the primary way humans communicate with AI tools. Across eight modules and an optional hands-on extension, learners will build confidence using AI in everyday and professional contexts, from drafting documents to understanding ethical considerations and exploring automation.
This course is designed for working professionals, students, and anyone curious about AI who has little to no prior technical experience. It is especially relevant for those looking to stay relevant in an AI-driven workplace.
By the end of the course, participants should be able to:
- Understand how AI models work and how prompts drive them
- Write clear, structured, and effective prompts for real-world tasks
- Apply AI tools confidently across professional use cases
- Recognise and mitigate risks such as bias and hallucination
- Use advanced prompting techniques including chain-of-thought prompting
- Build and reuse personal prompt libraries and templates
- Understand how AI agents work and how prompting underpins automation
Module 01: Introduction to AI and Human–AI Interaction
An introduction to how AI works and how humans interact with it through everyday prompting.
Topics
- How prompts act as the interface between humans and AI
- Simple everyday prompting examples
Module 02: AI Models and Prompting Foundations
Learn the core building blocks of effective prompting across different types of AI models.
Topics
- Prompting with LLMs and multimodal AI
- Prompt components: role, context, task, format
Module 03: AI in Action: Prompting for Real-World Use Cases
Learn to apply prompting skills to practical, workplace-relevant tasks through real examples.
Topics
- Case studies with prompt refinement
- Drafting reports, analysing data, generating ideas
Module 04: AI Workflows and Prompt Design Cycles
Learn how to approach prompting as an iterative process rather than a one-shot task.
Topics
- Iterative prompting as workflows
- Prompt engineering lifecycle
Module 05: Ethical Prompting and Responsible AI Use
Understand the risks and responsibilities that come with using AI tools.
Topics
- Bias in prompts
- Hallucination mitigation
- Safe prompting practices
Module 06: Generative AI and Creative Prompting
Explore advanced techniques to get more powerful and nuanced outputs from AI.
Topics
- Advanced prompting techniques
- Multi-step and chain-of-thought prompting
Module 07: Working with AI: Skills for the Future
Learn how prompting fits into the broader landscape of employability and digital skills.
Topics
- Prompt literacy as a core employability skill
Module 08: Tools, Templates, and Prompt Libraries
Learn practical resources and frameworks learners can take away and reuse immediately.
Topics
- Reusable prompt frameworks and templates
- What's next in AI prompting
Module 09 (Optional): Your First AI Agent
An introductory look at how prompts underpin automated AI systems and agents.
Topics
- Introduction to AI agents and automated prompting
- How prompts underpin agent behaviours
